Welcome to AnswerStat Magazine

AnswerStat is the Hospital and Healthcare Call Center Magazine

AnswerStat: October/November 2014AnswerStat magazine is the premier publication providing healthcare and hospital call centers and medical contact centers with industry news and information, along with key vendors and support organizations.

AnswerStat covers topics of critical and relevant interest to all medical call centers, including telephone triage, physician referral, appointment setting and reminders, medical telephone answering services (medical TAS), and telehealth. AnswerStat also addresses critical agent/HR issues and call center management concerns. Moreover, AnswerStat provides technical coverage on IP, VoIP, SaaS, telephony, telecommunications equipment, and software. It is distributed free to qualified readers, decision makers, and influencers worldwide, with primary emphasis in the United States.