Nurse Triage for Morbidity and Mortality
Save Lives and Lower Healthcare Costs By Ravi K. Raheja, MD We recently discussed why a nurse triage service is important for helping patients avoid unnecessary … Read more
telephone triage articles
Cold vs. Flu, or RSV?
How Telehealth Nurses Can Use Triage Protocols to Address All Three By Ravi K. Raheja, MD Since COVID-19 restrictions have been eased, this fall is … Read more
Checklist to Ensure Patient Care Quality in Nurse Telehealth Triage
By Ravi K. Raheja, MD How do you ensure patient care quality when it comes to nurse telehealth triage? Whether you use an outsourced nurse triage service … Read more
Decrease Patient Liability Using Nurse Triage Software
By Ravi K. Raheja, MD Patient phone calls, and questions about whether symptoms require an office or emergency visit, are part of every busy medical … Read more
How Telehealth Triage Nurses Can Address Mental Health Calls During Winter
By Ravi K. Raheja, MD Much like the holidays that precede them, the winter months usually see an uptick in reported mental illness. These include … Read more
Seven Difficult Telehealth Triage Calls a Nurse Should Be Prepared to Take
By Ravi K. Raheja, MD During trying times it isn’t surprising for telehealth triage nurses to see an increase in difficult calls. When we say … Read more
Avoid Liability with Proper Documentation for Telehealth Nurse Triage
By Ravi K. Raheja, MD By the very nature of their profession, telephone triage nurses can’t physically see their patient callers. This begs the question, … Read more
Nurse Triage Protocol Software
By Ravi K. Raheja, MD Healthcare organizations benefit greatly when their nurse triage and telehealth services use triage protocol software. This has been shown to … Read more
Medical Answering Services and Telephone Triage
By Nicole Limpert Doctors in the United States first began using answering services in the 1920s so they would be made aware of patient emergencies. … Read more
Remote Patient Monitoring and Nurse Triage
By Dr. Ravi Raheja Remote Patient Monitoring (RPM) is on track to be the future of healthcare, especially as the number of chronic care patients … Read more