Articles from AnswerStat
By Nicole Limpert The ethical considerations of using AI and other technologies in healthcare communication are a growing concern. While technology offers a range of … Read more
By Mark Dwyer Utilize these advantages of cloud computing, where efficiency meets innovation for unparalleled growth. 1. Cost Optimization By shifting to cloud computing, businesses … Read more
Averting Downtime with a Hosted Contact Center Solution By Nicole Limpert Piedmont Healthcare was founded as Piedmont Hospital by Drs. Ludwig Amster and Floyd Willcox … Read more
By Genevieve Carrenard In healthcare, medical call centers are pivotal in shaping patient experiences. With patients increasingly demanding more efficient, personalized, and secure interactions, medical … Read more
By Nicole Limpert For some hospitals, having enough space to operate efficiently is an issue. One of the most significant advantages of a cloud-enabled contact … Read more
Call Center Outsourcing Can Produce Significant Outcomes By Peter Lyle DeHaan, PhD As healthcare facilities evaluate their effectiveness and efficiencies, they scrutinize every area. One … Read more
By Bob Kobek One common myth I often hear about surveys is that “response rates are declining.” There are always variables that might cause this, … Read more
Think Like a Caller and Not a Call Center Manager By Peter Lyle DeHaan, PhD In healthcare we talk about the needs of patients, and … Read more
By Nicole Limpert Cleveland Clinic Mercy Hospital, previously known as Mercy Medical Center, became part of the Cleveland Clinic health system in 2021. Mercy Hospital operates … Read more
LVM is excited to introduce the latest iteration of its versatile contact center/transactional software, LVM One 1.6. This update delivers enhanced functionalities explicitly tailored for … Read more