Indianapolis-based Mobius Vendor Partners (MobiusVP) presented comments to the Centers for Medicare & Medicaid Services (CMS) on a number of proposals to improve and modernize … Read more
Read the July 2023 issue of Medical Call Center News. Medical Call Center News is an e-newsletter published by Peter Lyle DeHaan in conjunction with AnswerStat magazine. Please tell your … Read more
TriageLogic released a white paper that shares data they’ve compiled on the accuracy of messages that answering services send to providers. They found that close … Read more
Read the June 2023 issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: How Technology Can Help During Nurse Shortages, by Nicole … Read more
Don’t Stay in Your Silo or Function in Isolation By Peter Lyle DeHaan, Ph.D. I once needed to call a company in the healthcare sector. … Read more
By Nicole Limpert We have all seen reports and heard stories about how nurses have left the medical field amid the pandemic. In truth, the … Read more
Read the May 2023 issue of Medical Call Center News. Medical Call Center News is an e-newsletter published by Peter Lyle DeHaan in conjunction with AnswerStat magazine. Please tell your coworkers … Read more
1Call, a division of Amtelco, announced that Amtelco has completed its long-awaited solar panel project and had begun using solar energy to help reduce its … Read more
Amtelco Genesis Intelligent Series v5.5 rated “Avaya Compliant” with Avaya Aura® Session Manager and Avaya Aura Communication Manager 1Call, a division of Amtelco and a … Read more
Read the April 2023 issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Do Your Call Center Employees Believe They Receive Adequate … Read more