News for the healthcare contact center industry
RelayHealth, a provider of healthcare connectivity services, has been re-accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) for compliance with industry standards and best … Read more
Amcom Software introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging, and on-call scheduling. The new version of WebXchange features a … Read more
Clinical Solutions announced the brand name of its core software that all products are built upon. InteFleCSTM is the core brand name for all Clinical … Read more
RelayHealth announced the general availability of its CareEnhance Call Center (CECC) release 5.0. CECC’s newest release incorporates new workflow automation to extend beyond traditional call … Read more
Amcom Software has released Amcom e.Notify 4.5, a next-generation advance in mass notification and emergency management technology. This release continues and expands on the company’s … Read more
The 1Call division of Amtelco announced the new 1Call Infinity IS Soft Agent, which offers simplicity to improve operator and call center performance. The key … Read more
Amcom Software received approval from the Joint Interoperability Test Command (JITC) of the U.S. Department of Defense for their communications software suite. By achieving JITC … Read more
HealthLine Systems, Inc. announced that its contact center Client Advisory Panel has selected BJC HealthCare Call Center as the 2008 recipient of the national Client … Read more