News for the healthcare contact center industry
The Joint Commission, a provider of healthcare quality standards, recertified AMN Healthcare with its “Gold Seal of Approval” for healthcare staffing services. Additionally, Staff Care, … Read more
ExpressMD Solutions, a provider of remote patient monitoring systems and services for patients with chronic illnesses, has signed a non-exclusive national distribution agreement with Rotech … Read more
Healthcare Call Center Magazine Embraces Social Media to Communicate with Readers and Industry Mattawan, Michigan – AnswerStat magazine is now on Facebook! Please stop by … Read more
Redspin, a provider of information security assessment services announced an additional HIPAA security assessment service offering for the healthcare industry segment. The service addresses requirements … Read more
Carenet has been awarded the 2010 Health Call Center Standards Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for … Read more
Health care services company, Carenet, has selected a communications-as-a-service (CaaS) offering from Interactive Intelligence. Carenet selected the hosted contact center offering based on its scalability, … Read more
1Call announced that the miOnCall app is now available for the Apple iPad and can be downloaded on the Apple iTunes store. The miOnCall App … Read more
The Wireline Competition Bureau of the Federal Communications Commission(FCC) authorized opening the 855 toll free code on October 1, 2010. The announcement was made on June … Read more
LVM Systems released its Centaurus software on Microsoft’s .Net platform, gives LVM customers a choice on how they want their Centaurus software to function. “We … Read more
Global Call Center spending on speech analytics is set to grow from $95 million in 2009 to $180 million by 2014. A report by independent … Read more