Carenet Awarded URAC Health Call Center Accreditation

Carenet has been awarded the 2010 Health Call Center Standards Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the healthcare industry.  URAC Health Call Center standards apply to organizations providing triage and health information services to the public via telephone or Web.  The standards assure that registered nurses and validly licensed individuals perform the clinical aspects of triage and other health information services in timely, confidential, and medically appropriate manner.

“Carenet should be commended for meeting strict healthcare quality standards,” said Alan P. Spielman, URAC president and CEO.  “It is critically important for healthcare organizations to make a commitment to quality and accountability.  URAC accreditation is a demonstration of that commitment.”

Since 1988, Carenet has been delivering healthcare solutions and customer care.  “I applaud our committed team for their efforts to ensure we deliver great 24/7 service to our clients,” said John Erwin, Carenet President.  “Going through the URAC accreditation has allowed us to take a closer look at our processes and address areas of opportunity.  We are extremely proud of the recognition URAC has given our firm.”

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