Amcom Software Introduces New WebXchange Platform
Amcom Software introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging, and on-call scheduling. The new version of WebXchange features a … Read more
Industry News
News for the healthcare contact center industry
Clinical Solutions Creates Brand to Extend Market Differentiation
Clinical Solutions announced the brand name of its core software that all products are built upon. InteFleCSTM is the core brand name for all Clinical … Read more
RelayHealth’s Extend Services to Create Patient-Centric Care Management
RelayHealth announced the general availability of its CareEnhance Call Center (CECC) release 5.0. CECC’s newest release incorporates new workflow automation to extend beyond traditional call … Read more
Amcom Launches Next-Generation “Mass Notification 2.0” Solution
Amcom Software has released Amcom e.Notify 4.5, a next-generation advance in mass notification and emergency management technology. This release continues and expands on the company’s … Read more
1Call Introduces Infinity IS Soft Agent
The 1Call division of Amtelco announced the new 1Call Infinity IS Soft Agent, which offers simplicity to improve operator and call center performance. The key … Read more
Amcom Software Receives Department of Defense Security Approval
Amcom Software received approval from the Joint Interoperability Test Command (JITC) of the U.S. Department of Defense for their communications software suite. By achieving JITC … Read more
HealthLine Systems’ Recognizes BJC HealthCare Call Center
HealthLine Systems, Inc. announced that its contact center Client Advisory Panel has selected BJC HealthCare Call Center as the 2008 recipient of the national Client … Read more
News Release: AnswerStat to Offer International Distribution
International Interest in AnswerStat Results in Worldwide Distribution Mattawan, Michigan – AnswerStat magazine was originally distributed only in the USA. However, from it’s inception there … Read more