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Industry News

News for the healthcare contact center industry

Roger Shindell & Carole LaPorte Join Vocantas

December 5, 2023November 3, 2008 by Peter Lyle DeHaan

Vocantas Inc. President and CEO Gary Hannah announced the appointment of Roger Shindell as president of the company’s U.S. operation, Vocantas Ltd.  Shindell will focus … Read more

1Call Announces Third Annual Leadership Conference and Training Seminar

March 15, 2024October 24, 2008 by Peter Lyle DeHaan

The 1Call Division of Amtelco Third Annual Leadership Conference and Training Seminar will be held Tuesday, September 29 through Thursday, October 1, 2009, in Madison, … Read more

Bill Curtin Inducted Into the CAM-X Hall of Fame

February 19, 2024October 21, 2008 by Peter Lyle DeHaan

Congratulations go out to Amtelco’s Bill Curtin (Mr. “C”) on his inductions into the 2008 CAM-X Hall of Fame.  This presentation took place at the … Read more

AAACN Telehealth Conference Sets Agenda

March 17, 2024October 13, 2008 by Peter Lyle DeHaan

Telehealth and telephone triage nurses can learn the latest in telehealth nursing practice and earn continuing education credit at the array of sessions geared to … Read more

Amcom Software and Altura Announce Partnership

December 5, 2023October 9, 2008 by Peter Lyle DeHaan

Amcom Software and Altura Communication Solutions have established a partnership under which Altura will distribute Amcom’s communications software products.  The primary focus will be on … Read more

Amcom Software Acquires CommtechWireless

December 5, 2023October 2, 2008 by Peter Lyle DeHaan

Amcom Software has acquired CommtechWireless, provider of technology that connects critical data sources, such as nurse call alarms and patient monitors, to people via their … Read more

RelayHealth Receives EHNAC Reaccreditation

December 5, 2023October 1, 2008 by Peter Lyle DeHaan

RelayHealth, a provider of healthcare connectivity services, has been re-accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) for compliance with industry standards and best … Read more

Amcom Software Introduces New WebXchange Platform

December 5, 2023September 30, 2008 by Peter Lyle DeHaan

Amcom Software introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging, and on-call scheduling.  The new version of WebXchange features a … Read more

Clinical Solutions Creates Brand to Extend Market Differentiation

December 5, 2023September 26, 2008 by Peter Lyle DeHaan

Clinical Solutions announced the brand name of its core software that all products are built upon.  InteFleCSTM is the core brand name for all Clinical … Read more

RelayHealth’s Extend Services to Create Patient-Centric Care Management

December 5, 2023September 24, 2008 by Peter Lyle DeHaan

RelayHealth announced the general availability of its CareEnhance Call Center (CECC) release 5.0. CECC’s newest release incorporates new workflow automation to extend beyond traditional call … Read more

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