Amcom Software and Altura Announce Partnership
Amcom Software and Altura Communication Solutions have established a partnership under which Altura will distribute Amcom’s communications software products. The primary focus will be on … Read more
Industry News
News for the healthcare contact center industry
Amcom Software Acquires CommtechWireless
Amcom Software has acquired CommtechWireless, provider of technology that connects critical data sources, such as nurse call alarms and patient monitors, to people via their … Read more
RelayHealth Receives EHNAC Reaccreditation
RelayHealth, a provider of healthcare connectivity services, has been re-accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) for compliance with industry standards and best … Read more
Amcom Software Introduces New WebXchange Platform
Amcom Software introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging, and on-call scheduling. The new version of WebXchange features a … Read more
Clinical Solutions Creates Brand to Extend Market Differentiation
Clinical Solutions announced the brand name of its core software that all products are built upon. InteFleCSTM is the core brand name for all Clinical … Read more
RelayHealth’s Extend Services to Create Patient-Centric Care Management
RelayHealth announced the general availability of its CareEnhance Call Center (CECC) release 5.0. CECC’s newest release incorporates new workflow automation to extend beyond traditional call … Read more
Amcom Launches Next-Generation “Mass Notification 2.0” Solution
Amcom Software has released Amcom e.Notify 4.5, a next-generation advance in mass notification and emergency management technology. This release continues and expands on the company’s … Read more
1Call Introduces Infinity IS Soft Agent
The 1Call division of Amtelco announced the new 1Call Infinity IS Soft Agent, which offers simplicity to improve operator and call center performance. The key … Read more
Amcom Software Receives Department of Defense Security Approval
Amcom Software received approval from the Joint Interoperability Test Command (JITC) of the U.S. Department of Defense for their communications software suite. By achieving JITC … Read more
HealthLine Systems’ Recognizes BJC HealthCare Call Center
HealthLine Systems, Inc. announced that its contact center Client Advisory Panel has selected BJC HealthCare Call Center as the 2008 recipient of the national Client … Read more