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Industry News

News for the healthcare contact center industry

Ambs Call Center Promotes Andrew Charles to Marketing Manager

October 22, 2024 by Peter Lyle DeHaan

Trusted Digital Marketing Specialist Steps Up to Lead Marketing Team Jackson, MI – Ambs Call Center, a renowned family-owned 24/7 telephone answering service, proudly announces … Read more

Customer is King: Ambs Call Center Wins Prestigious ATSI Award for Outstanding Customer Service

June 24, 2024 by Peter Lyle DeHaan

Ambs Call Center, Inc. wins coveted ATSI Award of Excellence Jackson, Michigan June 21, 2024: Ambs Call Center is honored to accept the exclusive ATSI … Read more

LVM Systems: Real-time Data Reporting

March 28, 2024 by Peter Lyle DeHaan

Easy, direct access to data is crucial for running an exceptional Healthcare Contact Center, and LVM Systems understands this need. LVM software’s integration abilities allow … Read more

Wisconsin State Journal Names Amtelco a Winner of the Madison, WI Top Workplaces 2024 Award

March 28, 2024 by Peter Lyle DeHaan

Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries, has been awarded a Top Workplaces 2024 honor by Wisconsin State Journal … Read more

Jackson-Madison County General Hospital Case Study: Utilizing Secure Messaging for Efficient HIPAA-Compliant Communications

March 26, 2024 by Peter Lyle DeHaan

By Nicole Limpert Jackson-Madison County General Hospital is in Jackson, Tennessee, and is part of the West Tennessee Healthcare System. The 123-bed hospital opened on … Read more

Amtelco Announces New Software Release

February 22, 2024February 22, 2024 by Peter Lyle DeHaan

Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries,announces release of Intelligent Series 5.6. MCFARLAND, Wisconsin – February 21, 2024 —Today, … Read more

Mobius Vendor Partners Receives BBB Award for Complaint-Free 2023

October 10, 2024February 16, 2024 by Peter Lyle DeHaan

INDIANAPOLIS, IN (February 15, 2024) –Mobius VP, LLC®, (Mobius) the Indianapolis-based business process consulting firm that developed,  deploys and manages CustomerCount®, EmployeeCount® and Patients-Count® online … Read more

Transform Your Leadership and Transform Your Business with Sticky Leadership and Management by Peter Lyle DeHaan

February 5, 2024 by Peter Lyle DeHaan

Step up and become the leader your business needs with Sticky Leadership and Management, the latest book by prolific author and publisher, Peter Lyle DeHaan. … Read more

Amtelco Announces Brand Refresh

March 15, 2024February 2, 2024 by Peter Lyle DeHaan

Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries,announces a brand refresh, a new logo, and several name changes for company … Read more

Mobius Vendor Partners Adds Global Patient Experience Expert, Healthcare Executive to its Advisory Council

January 6, 2024 by Peter Lyle DeHaan

MobiusVP Prioritizes Growth in Healthcare with Patients-Count Feedback Platform INDIANAPOLIS, IN (Wednesday, January 3, 2024) – Mobius Vendor Partners (www.MobiusVP.com), the well-known business process design, … Read more

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Latest Content:

  • Seattle Children’s improves communication, productivity, and the patient experience.
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