AnswerStat: Jun/Jul 2010 Issue

The June/July 2010 issue of AnswerStat magazine:

Applying Good Judgment to Telephone Triage Calls
Peter Lyle DeHaan’s Vital Signs: Peter’s Law of Reciprocity: The Key to Successfully Attending a Convention
Vendor Spotlight: LVM Systems
Telecommunications in Healthcare: Combating Cost Pitfalls
Case Study: Carolinas HealthCare System
Messaging System Keeps Members Up-to-Date and Informed

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.