Reducing Tech Overwhelm in Healthcare
By Nicole Limpert Healthcare jobs are consistently listed as some of the most stressful jobs across all industries in the United States. Unfortunately, the sheer … Read more
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Articles from AnswerStat
Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?
By Nicole Limpert The use of technology in healthcare is a big deal and a big business. The global healthcare IT market will be worth … Read more
Is INBOUND 2025 Worth Over $1,000 a Person for Your Business?
By Andrew Charles As INBOUND 2025 moves to San Francisco with a focus on AI and new technologies, is it worth attending? Or, should your … Read more
Ethical Considerations of Using AI and Other Technologies in Healthcare Communication
By Nicole Limpert The ethical considerations of using AI and other technologies in healthcare communication are a growing concern. While technology offers a range of … Read more
Seven Reasons To Move To The Cloud: The Advantages Of Cloud Computing
By Mark Dwyer Utilize these advantages of cloud computing, where efficiency meets innovation for unparalleled growth. 1. Cost Optimization By shifting to cloud computing, businesses … Read more
Case Study | Piedmont Healthcare
Averting Downtime with a Hosted Contact Center Solution By Nicole Limpert Piedmont Healthcare was founded as Piedmont Hospital by Drs. Ludwig Amster and Floyd Willcox … Read more
Improving Patient Experience: Six Strategies to Consider for Your Medical Call Center
By Genevieve Carrenard In healthcare, medical call centers are pivotal in shaping patient experiences. With patients increasingly demanding more efficient, personalized, and secure interactions, medical … Read more
Remote Operators Save Space and Provide High-Quality Service
By Nicole Limpert For some hospitals, having enough space to operate efficiently is an issue. One of the most significant advantages of a cloud-enabled contact … Read more
The Benefits of Outsourcing vs. In-House Operations for Healthcare Call Centers
Call Center Outsourcing Can Produce Significant Outcomes By Peter Lyle DeHaan, PhD As healthcare facilities evaluate their effectiveness and efficiencies, they scrutinize every area. One … Read more
Survey Myths Debunked: Low Response Rates
By Bob Kobek One common myth I often hear about surveys is that “response rates are declining.” There are always variables that might cause this, … Read more