Video-Based Doctor Visits
By Mark Dwyer Video-based doctor visits (e-visits) have received renewed interest to address the shortages of primary care physicians nationwide, especially in rural areas. The … Read more
By Mark Dwyer Video-based doctor visits (e-visits) have received renewed interest to address the shortages of primary care physicians nationwide, especially in rural areas. The … Read more
Are we speaking the same language? How telehealth can help By David Thompson, MD “Fever” may sound different in other languages, but it means the … Read more
Read the August/September issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Medical Call Centers Are Here to Stay, by Gina TaboneChanges … Read more
By Charu Raheja, Ph.D. As a practice manager or doctor, managing patient calls effectively is critical in ensuring high-quality, well-coordinated care for every patient. The … Read more
The Vital Ingredient in Clinical Communication By Kevin Mahoney A robust and effective communication system is essential in any hospital, as it forms the backbone … Read more
TriageLogic has been selected as one of Jacksonville’s Fast 50. TriageLogic experienced high growth by providing innovative products, outstanding service, and expertise at an affordable … Read more
The 1Call Division of Amtelco announced that Chad Kopitzke of NeXtGen Advantage will be the keynote speaker for the Eleventh Annual 1Call Leadership Conference and … Read more
The 1Call Division of Amtelco announced that healthcare facilities are finding more ways to increase efficiency and improve patient care using MergeComm. 1Call’s MergeComm middleware … Read more
Redeploy Your Legacy Call Center to Transform Patient Experiences With CMS’s (Centers for Medicare and Medicaid Services) launch of the Consumer Assessment of Healthcare Provider … Read more
A successful omnichannel strategy requires intentional implementation By Peter Lyle DeHaan, PhD Have you ever had a company ask how you wanted them to contact … Read more