Telephone Triage Research: Right Staff, Right Stuff
By Sheila Quiler Wheeler Broadly speaking, telephone triage is a form of pre-hospital clinical care, albeit by phone. All clinical care implies a standardized approach … Read more
By Sheila Quiler Wheeler Broadly speaking, telephone triage is a form of pre-hospital clinical care, albeit by phone. All clinical care implies a standardized approach … Read more
By Mark Dwyer Being a “digital immigrant,” whose knowledge and comfort with mobile apps is admittedly deficient, over the past thirty years I have championed … Read more
By Marci Lawing, RN BSN The goal of every triage call is to make a patient feel comfortable and heard, while at the same time … Read more
By Gina Tabone, MSN Healthcare reform has placed pressure on organizations to provide access to clinical care in a manner that improves patient outcomes while … Read more
By Traci Haynes, MSN, RN, BA, CEN Health advice has been telephonically dispensed since the advent of the telephone. An often-told story identifies the first … Read more
Help doctors reduce costs, retain patients, and take fewer after hours calls on their own By Charu G. Raheja, PhD and Ravi K Raheja, MD … Read more
Nurse triage is a perfect bridge to provide 24/7 access for patients to ask questions without adding a significant burden for the doctors. By Charu … Read more
Healthcare is confusing enough for consumers, but language barriers increase the complexity. That’s why Health Navigator expanded the language capabilities of its diagnostic platform to … Read more
By Mark S. Dwyer and Heather Jacobs According to the US Centers for Disease Control and Prevention, chronic disease contributes to more than 75 percent … Read more
By Gina Tabone The Dictionary of Modern Medicine defines risk stratification as “the constellation of activities, i.e. lab and clinical testing used to determine a … Read more