Managing Online Health Information
By Joanne Cawley During the last decade, the Internet has dramatically changed our lives. Information, services, products, and communication are now just a mouse-click away. … Read more
By Joanne Cawley During the last decade, the Internet has dramatically changed our lives. Information, services, products, and communication are now just a mouse-click away. … Read more
By Robert M. Charland Providing a safe and secure environment for employees and visitors at your facility is one of an organization’s primary obligations and … Read more
By Peter Lyle DeHaan, Ph.D. Voice logging is an important and valuable call center technology, considered by many to be an indispensable support tool. Voice … Read more
Compiled by Peter Lyle DeHaan, Ph.D. Legal issues regarding the recording of phone calls must be considered before embarking on voice logging. This varies on … Read more