Five Tips for Hospitals When Purchasing a Secure Messaging App
By Tom Curtin Hospital communication systems are complex. Yet, many hospitals select one communications method, secure messaging, in the hopes that a texting solution or … Read more
By Tom Curtin Hospital communication systems are complex. Yet, many hospitals select one communications method, secure messaging, in the hopes that a texting solution or … Read more
The 1Call division of Amtelco released version 4.2.0 of the miSecureMessages secure messaging app. Version 4.2.0 features enhanced functionality with Apple Watch. Apple Watch Series … Read more
The 1Call Division of Amtelco announced the release of Version 5.3 of their Intelligent Series (IS) software. It includes several updates and additions including: Amtelco’s … Read more
By Gina Tabone, MSN, RNC-TNP As a healthcare leader you cannot afford a failed initiative. When precious dollars are allocated for a strategic project, success … Read more
By Donna Fluss Business managers in most North America-based contact centers with more than 150 agents consider voice self-service solutions mission-critical, and they are growing … Read more
By Justin Wampach The Software as a Service (SaaS) delivery model has been steadily growing as high-speed Internet access becomes a standard and as the … Read more
By Chris Heim Nurses are essential to providing quality care and assuring patient safety. But with fewer nurses per shift and less time spent at … Read more
By Jim Becker Not every disaster is as horrific as Hurricane Katrina, but call centers can also be affected by lightning, fire, water damage, telephone … Read more
By Peter Lyle DeHaan PC-based consoles are designed to replace a standard PBX telephone console set on large phone systems. The PC-based console uses CTI … Read more
By Joseph Jarnutowski In no other industry is efficient and accurate communications more important than in healthcare. Making sure the right personnel are contacted at … Read more