6 Essential Technology Tools for Today’s Medical Answering Service
By Aaron Boatin The telephone is the most popular way for patients to contact their medical practice. Whether they are a current patient wanting to … Read more
medical answering service articles
New Opportunities for Medical Answering Services
By Ravi Raheja For several years, answering services have been a critical component to continuity of care when medical offices are closed. They have traditionally … Read more
Medical Answering Services
By Bradley Hagen Medical professionals are busy people and reaching them immediately can sometimes be difficult. Medical answering services provide a reliable link between patients … Read more
Integrating Answering Service with Nurse Triage
By Charu G. Raheja Nurse triage centers across the country are being asked to cut costs and offer more services. One of the biggest expenses … Read more
How a Great Answering Service Can Improve a Medical Practice’s Bottom Line
By D. E. Murray With rapidly improving diagnostic technologies, physicians are continually challenged to learn more and do more. While patient care may be technically … Read more
Pairing Nurse Triage with Medical Answering Service
By Ken Bleakley After-hours telephone services for physicians must be able to address both administrative questions and clinical concerns from patients. Both physician and patient … Read more
Streamline Your Medical Answering Service
By Nina Fernandes Some years ago, I called the telephone answering service for our medical practice. I was resigning as practice manager for a thriving … Read more
Medical Answering Service Technology
By Robin L. Davis and Julie Deyett In every medical practice and hospital, quick and accurate messaging is critical to physician and patient satisfaction. Making … Read more
Telephone Answering Service Systems
By Peter Lyle DeHaan, Ph.D. Telephone answering services are by definition a subset of the call center industry. However, while the greater call center industry … Read more
Hospital-Based Telephone Answering Services
Karen Kiley of Allina Hospitals and Clinics in Minneapolis, MN had this to say when asked about how messaging is evolving in the medical field. … Read more