Quality Contact Solutions Earns Certification

Quality Contact Solutions (QCS), a business specializing in telemanagement and call center consulting services, received national certification as a Women’s Business Enterprise by the Women’s Business Development Center/Chicago, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC).

WBENC’s national standard of certification implemented by the Women’s Business Development Center/Chicago is a meticulous process including an in-depth review of the business and site inspection.  The certification process is designed to confirm the business is at least 51% owned, operated, and controlled by a woman or women.

By including women-owned businesses among their vendors, corporations and government agencies demonstrate their commitment to fostering diversity and the continued development of their supplier/vendor diversity programs.

Company president, Angela Morris, commented, “Since forming the company in 2007, the company has been 100% woman-owned.  We became aware of the opportunity to become certified and it made sense to participate in the process because we already met each of the requirements.”  Ms. Morris went on to say, “We’ve already received positive feedback from numerous clients that QCS’s new certification will help meet their supplier diversity goals.”