AnswerStat: Summer 2004 Issue

Articles in the Summer 2004 issue of AnswerStat Magazine

Vendor Spotlight on LVM Systems
Peter Lyle DeHaan’s Vital Signs: What I Learned on My Summer Vacation
Coping with Budget Cuts During Tough Times
Going for the Gold: Excellence in Medical Call Centers
Hospital-Based Telephone Answering Services
An Interview with Industry Veteran Joseph Sameh
Outsource Your Calls – Not Your Best Practices
Reach for the Stars Convention Coverage – 2004
Telephone Answering Service Systems
Case Study: Bolstering Answering Service through Speech Recognition
Case Study: Consolidation and Automation

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.