The October/November 2009 issue of AnswerStat magazine:
- The Intersection of Healthcare and IP Contact Center Technology
- Peter Lyle DeHaan’s Vital Signs: Tracking the Wrong Thing
- Access Management: Appointment Scheduling and Beyond (Part 2)
- Telephone Nurse Triage Software Vendors
- Vendor Spotlight: Contact Center Solutions from HealthLine Systems
- Getting Beyond the Telephone with Patient-to-Provider Interactions
- Benefits and ROI of Hosted/Managed Service IVR
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.