Read the December 2022 issue of AnswerStat, the information hub for healthcare contact centers.
Feature Content:
Case Study: MD Anderson Cancer Center, the Technical Side of Operators Working from Home by Nicole Limpert
At MD Anderson Cancer Center, having a redundancy of operators on-site ensures normal operations without any interruptions. . . << read more >>
Vital Signs: Integrate Your Call Center, by Peter Lyle DeHaan, PhD
Pursue these integration initiatives to make your call center operation more effective and be a better place to work. . . << read more >>
Guest Column: Who Owns Me? by Robert Kobek
Work with the patient throughout their journey by asking them about their experiences and use that information to enhance the patient experience. << read more >>
Ten Years Ago: The Expanding Markets for Healthcare Call Centers, by Monica Corbett
Healthcare call centers can become the nerve centers and personnel resource for the telehealth industry. . . << read more >>
Industry News
- TriageLogic Publishes E-Book on How to Create a Successful RPM Program
- Ambs Call Center Wins Customer Service Awards For 12 Years Running
- Sales and Marketing Book Released by Peter Lyle DeHaan
Marketplace Directory: AnswerStat Directory of leading Healthcare Contact Center vendors:
Send us your healthcare call center news and articles for consideration in the next issue of AnswerStat.
About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision-makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.
About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision -makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.