AnswerStat: Dec 2012/Jan 2013 Issue

The December 2012 / January 2013 issue of AnswerStat magazine:

You may access it with our digital magazine viewer or read the articles from our website:

Annual AnswerStat Buyers Guide
Peter Lyle DeHaan’s Vital Signs: Social Media in the Call Center
Guest Column: Selecting a Healthcare Call Center Platform for the Present…and the Future
Spotlight on Healthline Systems: In an Era of Industry Transformation, EchoAccess Offers a Solution
The Importance of CTI in Healthcare Call Centers
The Expanding Markets for Health Call Centers
Case Study: Medical TAS Advances

Please thank our sponsor Ambs Call Center who makes this paperless distribution of AnswerStat magazine possible.

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.