The Apr/May 2008 Issue of AnswerStat Magazine

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The April/May 2008 issue of AnswerStat magazine:

• Increase Employee Retention: Give Them a Dose of Nurses’ Medicine
• Peter Lyle DeHaan’s Vital Signs: Making Ripples
• Vendor Spotlight: LVM Systems, Inc.
• Building a Retention Organization
• Redundancy Solutions Maximize Call Centers Uptime

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