Amcom Software, Inc. announced that its Amcom (Commtech) Messenger middleware received 510(k) clearance from the U.S. Food and Drug Administration (FDA) as a class II medical device. For hospitals, this clearance means Amcom Software is ensuring its solution is keeping pace with key industry standards and guidelines.
Amcom Messenger middleware sends critical secondary notifications from patient monitoring and other alert systems to staff carrying wireless communication devices. Its purpose is to help hospitals improve patient care by supplementing a monitoring system’s audible notifications with targeted messages to the right caregiver.
“Amcom Messenger helps hospitals improve how quickly staff can react to a variety of time-critical events, which in turn helps improve patient safety and outcomes,” said Chris Heim, President, Amcom Software. “We’re pleased to have received FDA clearance for this solution as it’s an important consideration for our customers today.”
Amcom Messenger middleware helps organizations create an enterprise-wide hub to manage, prioritize, and respond quickly to key events. This includes the ability to send messages to the right people on the right device based on rules set up in a given facility. Staff devices can include smartphones, pagers, Wi-Fi phones, and others, enabling hospitals to incorporate their specific needs into their alarm management process.