AnswerStat: Oct/Nov 2013 Issue

The October/November 2013 issue of AnswerStat magazine:

You may access it with our digital magazine viewer or read the articles from our website:

Preparedness Planning: Three Vital Steps
Minimizing Communications Downtime During Natural Disasters
Peter Lyle DeHaan’s Vital Signs: Do You Like Social Media?
Vendor Spotlight: 1Call, a Division of Amtelco
Engage Your Workforce to Move Past “Us Versus Them”
The Successful EHR: Provider Input is an Integral Part of Development, Selection, and Implementation
Using Remote Interpreting to Enhance Healthcare Call Center Communications
Case Study: Saving Lives with Telephone Triage
Tips to Reduce New Agent Turnover
Call Center Opportunities in Affordable Care Act Enrollment

Please thank our sponsor Notify MD who makes this paperless distribution of AnswerStat magazine possible.

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.