AnswerStat: Oct/Nov 2006 Issue

Articles in the October/November 2006 issue of AnswerStat Magazine

Outbreaks and Pandemics: New Roles for Triage Call Centers
Peter Lyle DeHaan’s Vital Signs: The Secret of Delegation
Telephone Nurse Triage Software Vendors
Healthcare Organizations Consolidate Call Centers to Cure Overhead Pain
Cheering for Your Team
Tapping the Web’s Self-Service Potential
Is Your Self-service Effective?

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.