The Oct/Nov 2005 Issue of AnswerStat Magazine

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Articles in the October/November 2005 issue of AnswerStat Magazine

• Consistent Triage and Advice: Automated and Integrated at Each Contact Point
• Peter Lyle DeHaan’s Vital Signs: The Power of a Compliment
• Critical Questions to Ask Before You Outsource
• Make Your Organization Disaster Ready
• Triage Documentation: Setting a Best Practice

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AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.

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