AnswerStat: Aug/Sep 2013 Issue

The August/September 2013 issue of AnswerStat magazine:

You may access it with our digital magazine viewer or read the articles from our website:

Telehealth Checklists: Staying on Track Across the Miles
Peter Lyle DeHaan’s Vital Signs: Don’t Settle for Good When You Can Have Better
Guest Column: ACA Will Increase ED Visits: Can Call Centers Ensure This Doesn’t Happen?
Vendor Spotlight: Clinical Solutions
Update Contact Centers Now in Preparation for ACA Calls in 2014
What You Need to Know About Call Recording to Meet Regulatory Compliance
Strengthen Relationships, Deepen Understanding, and Drive Revenue with Effective On-Hold Programs
The Business Case for Virtual Interviewing

Please thank our sponsor Notify MD who makes this paperless distribution of AnswerStat magazine possible.

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.