The August/September 2012 issue of AnswerStat magazine:
You may access it with our digital magazine viewer or read the articles from our website:
- Evaluating the Telephone Experience: Where Hospitals and Clinics Drop the Ball on Customer Service
- Peter Lyle DeHaan’s Vital Signs: Be Happy and Successful at Work
- Guest Column: ACA Opportunities Abound for Healthcare Call Centers
- Impact of Telehealth and Remote Patient Monitoring
- Vendor Spotlight on Carenet: Member Experience Key Differentiator in Post-Reform World
- The Gift of a Lifeline
- 2012 AAACN Conference Report
Please thank our sponsor Ambs Call Center who makes this paperless distribution of AnswerStat magazine possible.
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
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