The April/May 2012 issue of AnswerStat magazine:
You may access it with our digital magazine viewer or read the articles from our website:
- Reinvent Your Call Center’s Role: Five Solutions to Activate Now
- Peter Lyle DeHaan’s Vital Signs: The Proper Care and Feeding of Home-Based Agents
- What’s Missing from DLP
- Securing Protected Health Information
- Simulating Traffic Helps Hospital Address Contact Center Traffic
- Conquering a Sick Day
- Marie Curie Cancer Care Transformed its Nursing Referral Center
Please thank our sponsor Ambs Call Center who makes this paperless distribution of AnswerStat magazine possible.
About AnswerStat
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