AnswerStat: Apr/May 2007 Issue

**Articles in the April/May 2007 issue of AnswerStat Magazine**

PC-Based Consoles: Addressing Critical Communications with Proven Technology
PC Console Software Providers
Peter Lyle DeHaan’s Vital Signs: What’s Your Mission?
Protocol Guidelines versus Algorithms: Critical Distinctions for Your Clinical Call Center
Vendor Spotlight on SDC Solutions, Inc.
Better Call Center Continuity via Home-Based Professionals
CBI’s Pharmaceutical Contact Centers Conference

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.