Read the June 2024 issue of AnswerStat, the information hub for healthcare contact centers.
Feature Content:
Vendor Spotlight: Amtelco
Remote Operators Save Space and Provide High-Quality Service, by Nicole Limpert
For some hospitals, having enough space to operate efficiently is an issue. One of the most significant advantages of a cloud-enabled contact center platform is that it allows operators to work from home. . . .<< read more >>
Vital Signs: The Benefits of Outsourcing vs. In-House Operations for Healthcare Call Call Center Outsourcing Can Produce Significant Outcomes, by Peter DeHaan
As healthcare facilities evaluate their effectiveness and efficiencies, they scrutinize every area. One such consideration is the call center. At some point, they often consider. . . . << read more >>
Ten Years Ago: Your Staff is Your Best Publicity Asset, by Russel Trahan
Throughout the business landscape, countless days and hours are spent on the hiring process – rifling through resumes, conducting phone and in-person interviews, and vetting potential hires – and for good reason. Payroll budgets only contain so much flexibility. . . .<< read more >>
Industry News
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Marketplace Directory: AnswerStat listing of leading Healthcare Contact Center Vendors
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About AnswerStat
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