{"id":455,"date":"2011-09-16T09:00:24","date_gmt":"2011-09-16T13:00:24","guid":{"rendered":"http:\/\/wordpress-717562-3556122.cloudwaysapps.com\/updates\/?p=455"},"modified":"2024-03-17T14:37:02","modified_gmt":"2024-03-17T18:37:02","slug":"amtelco-soft-agent-passes-cisco-ivt-certification","status":"publish","type":"post","link":"https:\/\/answerstat.com\/news\/amtelco-soft-agent-passes-cisco-ivt-certification\/","title":{"rendered":"Amtelco Soft Agent Passes Cisco IVT Certification"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"58\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png\" alt=\"\" class=\"wp-image-41244\" srcset=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png 449w, https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner-300x39.png 300w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/a><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>Amtelco\u2019s 1Call division announced that Amtelco\u2019s Intelligent Soft Agent Console has passed Cisco Interoperability Verification Testing (IVT) with Cisco\u2019s Unified Contact Center Enterprise (UCCE) and Cisco\u2019s Unified Communications Manager (UCM). Amtelco is a Cisco Registered Developer Technology Partner.<\/p>\n\n\n\n<p>The Amtelco Intelligent Soft Agent provides powerful call handling solutions to enhance the existing capabilities of the Cisco products. Soft Agent features include the built-in search and action capabilities of the soft agent sandbox, application screen pops, and integrated call voice logging.<\/p>\n\n\n\n<p>Amtelco president Tom Curtin, stated, \u201cAmtelco is extremely excited to have this certification to bring to our partner-customers that are looking forward to getting the best of Cisco and Amtelco\u2019s Intelligent Soft Agent Console in one tight integration.\u201d<\/p>\n\n\n\n<p>Amtelco R&amp;D director Kevin Beale added, \u201cThis certification is the culmination of a great team effort by Amtelco\u2019s software development group. It demonstrates Amtelco\u2019s continued commitment to advancing our Soft Agent platform. We look forward to working with our current and future customers running Cisco switching to provide additional functionality.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"72\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/AMTELCO-NEW-LOGO.png\" alt=\"\" class=\"wp-image-41189\" title=\"1Call, a division of Amtelco\"\/><\/a><\/figure><\/div>\n\n\n<p>In other news, Amtelco&#8217;s miSecureMessages app is now available for download to Android mobile devices on the Android Market. The miSecureMessages application sends encrypted messages to smartphones and allows for secure two-way communications, making it vital for maintaining Protected Health Information (PHI). This helps healthcare organizations ensure that they meet HIPAA and HITECH regulations, while saving critical time for physicians and patients. In addition to the Android app, miSecureMessages apps are also available for BlackBerry, iPad, iPhone, and iPod Touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amtelco\u2019s 1Call division announced that Amtelco\u2019s Intelligent Soft Agent Console has passed Cisco Interoperability Verification Testing (IVT) with Cisco\u2019s Unified Contact Center Enterprise (UCCE) and &#8230; <a title=\"Amtelco Soft Agent Passes Cisco IVT Certification\" class=\"read-more\" href=\"https:\/\/answerstat.com\/news\/amtelco-soft-agent-passes-cisco-ivt-certification\/\" aria-label=\"More on Amtelco Soft Agent Passes Cisco IVT Certification\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[2],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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