{"id":41424,"date":"2024-02-22T08:13:38","date_gmt":"2024-02-22T13:13:38","guid":{"rendered":"https:\/\/answerstat.com\/?p=41424"},"modified":"2024-02-22T12:21:24","modified_gmt":"2024-02-22T17:21:24","slug":"intelligent-series-version-5-6","status":"publish","type":"post","link":"https:\/\/answerstat.com\/news\/intelligent-series-version-5-6\/","title":{"rendered":"Amtelco Announces New Software Release"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"58\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png\" alt=\"\" class=\"wp-image-41244\" srcset=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png 449w, https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner-300x39.png 300w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><br><em>Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries,<br>announces release of Intelligent Series 5.6.<\/em><\/h2>\n\n\n\n<p>MCFARLAND, Wisconsin \u2013 February 21, 2024 \u2014Today, Amtelco announced the release of version 5.6 for<br>their Intelligent Series (IS) suite of contact center applications.<\/p>\n\n\n\n<p>This release includes new features for IS Supervisor 5.6, Soft Agent 5.6, and miTeamWeb 5.6. New features<br>include:<\/p>\n\n\n\n<ul>\n<li><strong>ANI and Geolocation Data Forwarding:<\/strong> Caller ANI (Automatic Number Identification or Caller ID) and, if available, caller geolocation data are copied when patching a call. This enables the recipient tosee with whom they are connected and from where the original caller is calling.<\/li>\n\n\n\n<li><strong>Cloud Storage Page:<\/strong> This page has been added to view and edit cloud storage information.<\/li>\n\n\n\n<li><strong>Personal Emergency Response System (PERS) Behavior: <\/strong>The behavior enables a Client to accept calls from PERS or ADEMCO devices.<\/li>\n\n\n\n<li><strong>Save Keyword Response Element: <\/strong>This provides a way to locate messages by searching for keywords.<\/li>\n\n\n\n<li><strong>The addition of New Station Types, Call Types, Call State, and Agent Tracker Types.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u201cThe new features that our highly anticipated 5.6 update enables more opportunities to custom-fit our software<br>to meet the unique communication needs of any organization,\u201d said Tom Curtin, CEO\/Chairman of Amtelco.<br>\u201cThese updates have been designed to be a time-saver for staff and unify communications.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"72\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/AMTELCO-NEW-LOGO.png\" alt=\"\" class=\"wp-image-41189\"\/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">About Amtelco<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Amtelco <\/a>is a family-owned software company devoted to providing fast, secure, and reliable communication<br>solutions for healthcare, contact centers, and other organizations looking for immediate and reliable<br>connections. Since 1976, customers have trusted Amtelco to provide the technology, the tools, and the five-star<br>after-the-sale support to optimize communication and connection\u2013when it matters most. Learn more about<br>Amtelco at <a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">amtelco.com<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries,announces release of Intelligent Series 5.6. MCFARLAND, Wisconsin \u2013 February 21, 2024 \u2014Today, &#8230; <a title=\"Amtelco Announces New Software Release\" class=\"read-more\" href=\"https:\/\/answerstat.com\/news\/intelligent-series-version-5-6\/\" aria-label=\"More on Amtelco Announces New Software Release\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[496],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Amtelco Announces New Software Release<\/title>\n<meta name=\"description\" content=\"Amtelco releases new version of IS that enables more opportunities to custom-fit software to meet communication needs of any organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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