{"id":40396,"date":"2023-10-02T10:14:00","date_gmt":"2023-10-02T14:14:00","guid":{"rendered":"https:\/\/answerstat.com\/?p=40396"},"modified":"2024-02-05T05:07:12","modified_gmt":"2024-02-05T10:07:12","slug":"october-2023","status":"publish","type":"post","link":"https:\/\/answerstat.com\/issue\/october-2023\/","title":{"rendered":"October 2023 Issue of AnswerStat"},"content":{"rendered":"\n

Read the October 2023 issue of AnswerStat<\/em>, the information hub for healthcare contact centers.<\/h2>\n\n\n\n

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Feature Content:<\/strong><\/h2>\n\n\n
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Nurse Triage for Morbidity and Mortality<\/strong>, by Ravi K. Raheja, MD
Whether your nurse triage is in-house or outsourced, see how you can reduce morbidity and mortality rates. . . . << read more >><\/a><\/p>\n\n\n\n

Vital Signs: <\/em>6 Keys to Produce a Happy and Effective Workforce<\/strong>, by Peter Lyle DeHaan, PhD
Address these critical items to better retain staff and serve callers. . . << read more >><\/a><\/p>\n\n\n\n

Case Study: Providence Swedish<\/strong>, by Nicole Limpert
Learn how Providence Swedish improves on-call communication delays and code call workflows with web-based platforms. . . << read more >><\/a><\/p>\n\n\n\n

This Healthcare Tool Can Empower Staff with Medical Message Intake<\/strong>, by Ravi K. Raheja, MD
A tool that establishes a means to streamline patient calls so that front desk staff members can effectively manage patients, both over the phone and in-person. . . . << read more >><\/a><\/p>\n\n\n\n

Ten Years Ago:<\/em> Tips to Reduce New Agent Turnover<\/strong>, by Bob Cowen
Improve retention to reduce turnover, decrease hiring and training costs, and increase agent job satisfaction. . . . << read more >><\/a><\/p>\n\n\n\n

Marketplace Directory<\/a>: AnswerStat<\/em> listing of leading Healthcare Contact Center Vendors<\/p>\n\n\n

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\"LVM<\/a><\/figure><\/div>\n\n\n

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\"Startel<\/a><\/figure><\/div>\n\n\n

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\"Keona<\/a><\/figure><\/div>\n\n\n

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\"Patients<\/a><\/figure><\/div>\n\n\n

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Send us<\/a> your healthcare call center news and articles for consideration in the next issue of AnswerStat.<\/em><\/p>\n\n\n\n

About AnswerStat <\/em><\/strong>
AnswerStat<\/em> is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision-makers, and influencers at hospitals and healthcare contact centers worldwide.<\/p>\n\n\n\n

Contact us<\/a> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"

Read the October 2023 issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Nurse Triage for Morbidity and Mortality, by Ravi K. … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[564],"yoast_head":"\nThe October 2023 Issue of AnswerStat<\/title>\n<meta name=\"description\" content=\"Read the October issue of AnswerStat, for healthcare contact centers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answerstat.com\/issue\/october-2023\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The October 2023 Issue of AnswerStat\" \/>\n<meta property=\"og:description\" content=\"Read the October issue of AnswerStat, for healthcare contact centers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/answerstat.com\/issue\/october-2023\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerStat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AnswerStat-magazine-114997438537013\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-02T14:14:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-05T10:07:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.answerstat.com\/wp-content\/uploads\/2023\/09\/AS-Oct.23-1-233x300.jpg\" \/>\n<meta name=\"author\" content=\"Peter Lyle DeHaan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@answerstatmag\" \/>\n<meta name=\"twitter:site\" content=\"@answerstatmag\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Peter Lyle DeHaan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/\",\"url\":\"https:\/\/answerstat.com\/issue\/october-2023\/\",\"name\":\"The October 2023 Issue of AnswerStat\",\"isPartOf\":{\"@id\":\"https:\/\/answerstat.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.answerstat.com\/wp-content\/uploads\/2023\/09\/AS-Oct.23-1-233x300.jpg\",\"datePublished\":\"2023-10-02T14:14:00+00:00\",\"dateModified\":\"2024-02-05T10:07:12+00:00\",\"author\":{\"@id\":\"https:\/\/answerstat.com\/#\/schema\/person\/3a2496801d968917bb4d16f18153ea6e\"},\"description\":\"Read the October issue of AnswerStat, for healthcare contact centers.\",\"breadcrumb\":{\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/answerstat.com\/issue\/october-2023\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/#primaryimage\",\"url\":\"https:\/\/www.answerstat.com\/wp-content\/uploads\/2023\/09\/AS-Oct.23-1-233x300.jpg\",\"contentUrl\":\"https:\/\/www.answerstat.com\/wp-content\/uploads\/2023\/09\/AS-Oct.23-1-233x300.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/answerstat.com\/issue\/october-2023\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/answerstat.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"October 2023 Issue of AnswerStat\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/answerstat.com\/#website\",\"url\":\"https:\/\/answerstat.com\/\",\"name\":\"AnswerStat\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/answerstat.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/answerstat.com\/#\/schema\/person\/3a2496801d968917bb4d16f18153ea6e\",\"name\":\"Peter Lyle DeHaan\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/answerstat.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e7cf437b5ed8f9f8848d022d0d0c1bef?s=96&d=mm&r=pg\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e7cf437b5ed8f9f8848d022d0d0c1bef?s=96&d=mm&r=pg\",\"caption\":\"Peter Lyle DeHaan\"},\"description\":\"Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (https:\/\/peterdehaanpublishing.com) the publisher and editor of Connections Magazine, AnswerStat, TAS Trader, and Medical Call Center News. 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