{"id":27111,"date":"2019-01-31T13:41:30","date_gmt":"2019-01-31T18:41:30","guid":{"rendered":"https:\/\/answerstat.com\/?p=27111"},"modified":"2024-03-14T17:28:44","modified_gmt":"2024-03-14T21:28:44","slug":"1call-introduces-intelligent-series-version-5-3","status":"publish","type":"post","link":"https:\/\/answerstat.com\/news\/1call-introduces-intelligent-series-version-5-3\/","title":{"rendered":"1Call Introduces Intelligent Series Version 5.3"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"58\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png\" alt=\"\" class=\"wp-image-41244\" srcset=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner.png 449w, https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/Amtelco_AnswerStat-banner-300x39.png 300w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/a><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>The 1Call Division of Amtelco announced the release of Version 5.3 of their Intelligent Series (IS) software. It includes several updates and additions including:<\/p>\n\n\n\n<ul>\n<li>the transfer of voicemail from Infinity to IS for use with the Genesis system,<\/li>\n\n\n\n<li>ACD answer call setting to reassign parked calls to another ACD skill,<\/li>\n\n\n\n<li>auto-answer announcement greetings,<\/li>\n\n\n\n<li>the addition of conference join call recording to conference join and patch call states so that both conferences and patches can be recorded, and<\/li>\n\n\n\n<li>an IS supervisor dashboard allowing users to configure multiple dashboard layouts that can be filled with a choice of widgets.<\/li>\n<\/ul>\n\n\n\n<p>Amtelco\u2019s vice president of research and development, Kevin Beale stated, \u201cWe are thrilled to be able to release this impressive software update. Countless hours have been spent researching, developing, and refining each feature, ensuring they will meet the needs of our customers and helping them improve communications with their patients and physicians.\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.amtelco.com\/\" target=\"_blank\" rel=\"attachment noopener wp-att-16823 noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"72\" src=\"https:\/\/answerstat.com\/wp-content\/uploads\/2024\/02\/AMTELCO-NEW-LOGO.png\" alt=\"\" class=\"wp-image-41189\"\/><\/a><\/figure><\/div>\n\n\n<p>For more information about 1Call\u2019s Genesis Intelligent Series for hospitals, clinics, and healthcare enterprises, 800-225-6035, <a href=\"mailto:info@1call.com\">info@1call.com<\/a>, or <a href=\"https:\/\/1call.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.1call.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The 1Call Division of Amtelco announced the release of Version 5.3 of their Intelligent Series (IS) software. It includes several updates and additions including: Amtelco\u2019s &#8230; <a title=\"1Call Introduces Intelligent Series Version 5.3\" class=\"read-more\" href=\"https:\/\/answerstat.com\/news\/1call-introduces-intelligent-series-version-5-3\/\" aria-label=\"More on 1Call Introduces Intelligent Series Version 5.3\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[2,470],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1Call Introduces Intelligent Series Version 5.3 - AnswerStat<\/title>\n<meta name=\"description\" content=\"Version 5.3 Intelligent Series (IS) software release from 1Call, a division of Amtelco.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answerstat.com\/news\/1call-introduces-intelligent-series-version-5-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1Call Introduces Intelligent Series Version 5.3 - 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