{"id":9625,"date":"2014-06-05T14:44:30","date_gmt":"2014-06-05T18:44:30","guid":{"rendered":"http:\/\/wordpress-717562-3556122.cloudwaysapps.com\/?page_id=9625"},"modified":"2024-03-25T14:00:44","modified_gmt":"2024-03-25T18:00:44","slug":"about","status":"publish","type":"page","link":"https:\/\/answerstat.com\/about\/","title":{"rendered":"About"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">About <em>AnswerStat<\/em><strong>, the information hub for healthcare contact center news and resources<\/strong><\/h2>\n\n\n\n<p><em>AnswerStat <\/em>is the premier publication connecting healthcare and hospital contact centers with industry vendors and support organizations.<\/p>\n\n\n\n<p><em>AnswerStat <\/em>covers topics of critical and relevant interest to healthcare contact centers, including telephone triage, physician referral, appointment setting and reminders, medical telephone answering services (medical TAS), and telehealth. <em>AnswerStat <\/em>also addresses critical agent\/HR issues and contact center management concerns. Moreover, <em>AnswerStat<\/em> provides technical coverage on SaaS, telecommunications, and software. It is distributed free to qualified readers, decision makers, and influencers worldwide, but primarily in the United States.<\/p>\n\n\n\n<p><em>AnswerStat<\/em> is published by <a href=\"https:\/\/peterlyledehaan.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Peter Lyle DeHaan<\/a>, whos is publisher and editor-in-chief. He has thirty years of contact center related experience. As such, his \u201cVital Signs\u201d column in each issue is a popular and anticipated piece. <em>AnswerStat<\/em> also boasts a 1,200-page website, www.AnswerStat.com, full of useful industry information.<\/p>\n\n\n\n<p>In addition to<em> AnswerStat<\/em>, our sister publications are <em><a href=\"https:\/\/www.connectionsmagazine.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Connections Magazine<\/a><\/em>, <em><a href=\"https:\/\/www.medicalcallcenternews.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Medical Call Center News<\/a><\/em>, and <em><a href=\"https:\/\/www.tastrader.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">TAS Trader<\/a><\/em>.<\/p>\n\n\n\n<p>Learn more about <em>AnswerStat<\/em>, the information hub for healthcare contact center news and resources:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/answerstat.com\/about\/contact-answerstat\/\">Contact Us<\/a><\/li>\n\n\n\n<li>About <a href=\"https:\/\/peterlyledehaan.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Peter Lyle DeHaan<\/a>, PhD<\/li>\n\n\n\n<li><a href=\"https:\/\/answerstat.com\/about\/healthcare-contact-centers\/\">About the Healthcare Contact Center Industry<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/answerstat.com\/resources\/related-websites\/\">Related Websites<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/answerstat.com\/privacy-statement\/\">Privacy Statement<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>AnswerStat is sponsored in part by:<\/p>\n\n\n<div id='c3473_0_1' class='sam-pro-container sam-pro-ad' data-spc='1' style='display:flex; justify-content: center; flex-direction: row;'><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>About AnswerStat, the information hub for healthcare contact center news and resources AnswerStat is the premier publication connecting healthcare and hospital contact centers with industry &#8230; <a title=\"About\" class=\"read-more\" href=\"https:\/\/answerstat.com\/about\/\" aria-label=\"More on About\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>About<\/title>\n<meta name=\"description\" content=\"About AnswerStat: Peter Lyle DeHaan editor and publisher\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answerstat.com\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About\" \/>\n<meta property=\"og:description\" content=\"About AnswerStat: Peter Lyle DeHaan editor and publisher\" \/>\n<meta property=\"og:url\" content=\"https:\/\/answerstat.com\/about\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerStat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AnswerStat-magazine-114997438537013\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-25T18:00:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@answerstatmag\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"AboutPage\"],\"@id\":\"https:\/\/answerstat.com\/about\/\",\"url\":\"https:\/\/answerstat.com\/about\/\",\"name\":\"About\",\"isPartOf\":{\"@id\":\"https:\/\/answerstat.com\/#website\"},\"datePublished\":\"2014-06-05T18:44:30+00:00\",\"dateModified\":\"2024-03-25T18:00:44+00:00\",\"description\":\"About AnswerStat: Peter Lyle DeHaan editor and publisher\",\"breadcrumb\":{\"@id\":\"https:\/\/answerstat.com\/about\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/answerstat.com\/about\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/answerstat.com\/about\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/answerstat.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/answerstat.com\/#website\",\"url\":\"https:\/\/answerstat.com\/\",\"name\":\"AnswerStat\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/answerstat.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"About","description":"About AnswerStat: Peter Lyle DeHaan editor and publisher","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/answerstat.com\/about\/","og_locale":"en_US","og_type":"article","og_title":"About","og_description":"About AnswerStat: Peter Lyle DeHaan editor and publisher","og_url":"https:\/\/answerstat.com\/about\/","og_site_name":"AnswerStat","article_publisher":"https:\/\/www.facebook.com\/AnswerStat-magazine-114997438537013\/","article_modified_time":"2024-03-25T18:00:44+00:00","twitter_card":"summary_large_image","twitter_site":"@answerstatmag","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","AboutPage"],"@id":"https:\/\/answerstat.com\/about\/","url":"https:\/\/answerstat.com\/about\/","name":"About","isPartOf":{"@id":"https:\/\/answerstat.com\/#website"},"datePublished":"2014-06-05T18:44:30+00:00","dateModified":"2024-03-25T18:00:44+00:00","description":"About AnswerStat: Peter Lyle DeHaan editor and publisher","breadcrumb":{"@id":"https:\/\/answerstat.com\/about\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/answerstat.com\/about\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/answerstat.com\/about\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/answerstat.com\/"},{"@type":"ListItem","position":2,"name":"About"}]},{"@type":"WebSite","@id":"https:\/\/answerstat.com\/#website","url":"https:\/\/answerstat.com\/","name":"AnswerStat","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/answerstat.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/pages\/9625"}],"collection":[{"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/comments?post=9625"}],"version-history":[{"count":5,"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/pages\/9625\/revisions"}],"predecessor-version":[{"id":41687,"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/pages\/9625\/revisions\/41687"}],"wp:attachment":[{"href":"https:\/\/answerstat.com\/wp-json\/wp\/v2\/media?parent=9625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}