Read the December 2024 issue of AnswerStat, the information hub for healthcare contact centers.
Feature Content:
Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology? by Nicole Limpert
The use of technology in healthcare is a big deal and a big business. The global healthcare IT market will be worth over $886 billion by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. . . .<< read more >>
Vital Signs: Is INBOUND 2025 Worth Over $1,000 a Person for Your Business? by Andrew Charles
As INBOUND 2025 moves to San Francisco with a focus on AI and new technologies, is it worth attending? Or, should your team save yourself the extra dollars from the big price hike this year?. . . . << read more >>
Ten Years Ago: The Contact Center’s Revitalized Role for Population Health Improvement, by Richard D. Stier, MBA
At the recent SHSMD13 conference, Michelle von Dambrowski made the following comment about contact center solutions: “You guys are at the center of the whole shift to population health.” She gets it. The contact center can be vital to population health management (PHM) for your organization. . . .<< read more >>
Industry News
Ambs Call Center Promotes Andrew Charles to Marketing Manager
Trusted Digital Marketing Specialist Steps Up to Lead Marketing Team
Marketplace Directory: AnswerStat listing of leading Healthcare Contact Center Vendors
Send us your healthcare call center news and articles for consideration in the next issue of AnswerStat.
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